14 Cheltenham Place
Kensington, London W8 7HY · Victorian Townhouse · 4 Bed / 3 Bath Active 3 Open Issues storeMacclesfieldMarketing Consent Tracking
GDPR-compliant consent record for Elena Rodriguez · Last reviewed 18 Apr 2026
| Channel | Contact / Address | Consented On | Expires | Status | Action |
|---|---|---|---|---|---|
|
email
Email
|
elena.rodriguez@tenants.io | 1 Feb 2025 | 1 Feb 2027 | check_circle Active | |
|
sms
SMS
|
+44 7800 123 456 | 1 Feb 2025 | 1 Feb 2027 | check_circle Active | |
|
phone
Phone / Voice
|
+44 7800 123 456 | 1 Feb 2025 | 1 Feb 2027 | check_circle Active | |
|
local_post_office
Post / Direct Mail
|
14 Cheltenham Place, W8 7HY | 1 Feb 2025 | — | cancel Opted Out |
Record New Consent
Log a new GDPR consent event for Elena Rodriguez
Consent Audit Log
Immutable record of all consent events
Email — Consented
1 Feb 2025 · Julian Vane · Tenancy agreement sign-off
SMS — Consented
1 Feb 2025 · Julian Vane · Tenancy agreement sign-off
Phone — Consented
1 Feb 2025 · Julian Vane · Tenancy agreement sign-off
Post — Opted Out
14 Mar 2025 · Tenant self-service request via portal
Preferences updated — Market Reports
18 Apr 2026 · Julian Vane · CRM update
GDPR Compliance Note
All consent records are retained for the duration of the tenancy plus 6 years. Consent can be withdrawn at any time. Post opt-out is permanent unless re-instated by the tenant in writing.
Address History Tracking
Previous addresses recorded for Elena Rodriguez and linked tenancy checks
add_location_alt New Address Entry
| Address | From | To | Duration | Status | Evidence |
|---|---|---|---|---|---|
|
Apartment 4, 18 Palace Gardens Terrace Kensington, London W8 4RT |
Mar 1, 2022 | Jan 31, 2025 | 2 yrs 11 mos | Verified | Reference received from prior landlord |
|
22 Fletcher Street Manchester M1 5AB |
Jul 15, 2020 | Feb 28, 2022 | 1 yr 7 mos | Pending | Utility bill uploaded, landlord reference requested |
|
Flat 2, 6 Clifton Road Bristol BS8 1AG |
Sep 1, 2018 | Jun 30, 2020 | 1 yr 10 mos | Verified | Council tax record matched |
History Summary
Referencing Note
One previous landlord reference is still pending. Chase before renewal or deposit return decisions.
Utilities
Supplier details, meter references, and billing responsibility for this tenancy
| Utility | Supplier | Reference | In High | In Low | Out High | Out Low |
|---|---|---|---|---|---|---|
boltElectricity |
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local_fire_departmentGas |
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water_dropWater |
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water_dropOil |
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local_fire_departmentBulk LPG |
Responsibility
Next Utility Action
Capture meter readings at the next inspection and confirm supplier account references before renewal.
Non-Resident Landlord Tax (NRL)
Recorded per owner — joint ownerships require an NRL record for each owner
Help & Regulatory Information
UK letting agents are required under the Non-resident Landlords (NRL) Scheme to deduct tax from rental income paid to non-resident landlords.
Standard Rate: Typically 20% unless an active exemption certificate is provided by HMRC.
Exemption Certificate: If approved, HMRC will issue an NRL8 approval letter authorizing the agent to pay rent without tax deductions.
timelineActivity Timeline
Rent received — £4,200 (July)
RENTPaid on time by standing order · £3,696 settled to Dr. Vaughn after management fee (£504 inc VAT).
01 Jul · 09:02 · Sarah Ashton
Issue raised — kitchen tap leak → assigned
ISSUEReported by Elena via the tenant portal · assigned to Swift Plumbing for quote, priority High.
28 Jun · 18:40 · Julian Vane
Work order updated — bathroom extractor fan
WORK ORDERContractor booked · replacement part on order, target completion Fri 11 Jul.
27 Jun · 10:15 · Julian Vane
Gas safety check booked — Corgi Heating Solutions
COMPLIANCECP12 renewal visit confirmed · confirmation emailed to owner and tenant.
25 Jun · 11:30 · Julian Vane
Mid-term inspection completed
INSPECTIONProperty in good order · minor scuff in hallway noted, no action required · report filed to vault.
20 Jun · 14:00 · Julian Vane
Renewal notice sent to tenant
DOCUMENTRenewal offer at £4,350 pcm issued for a new 12-month term from 01 Feb · awaiting response.
18 Jun · 09:30 · Julian Vane
Message from tenant — Elena Rodriguez
COMMS"Thanks for arranging the plumber — Fridays work best for access if that helps scheduling."
16 Jun · 17:05
Deposit registered with DPS
DEPOSIT£5,250 protected · certificate DPS-1102-8845 issued to tenant within statutory window.
03 Feb · 10:00 · Sarah Ashton
AI Insights
Gas Safety cert expires in 26 days. Corgi Heating booked — confirm attendance.
Boiler service overdue by 97 days. No supplier assigned — action urgently.
Rent paid on-time for 3 consecutive months. Tenant reliability score: High.
Term ends 31 Jan — renewal offer sent 18 Jun. Chase response before the notice window opens.
Compliance & Events Schedule
Mandatory certificates, inspections, safety checks and key events for this tenancy
| Event Type | Frequency | Last Done | Next Due Date | Owner | Status | Actions |
|---|
Reported Issues
Click any issue to view details, notes and take action
| Issue | Category | Reported | Priority | Status | Actions |
|---|---|---|---|---|---|
|
plumbing
Kitchen tap dripping — persistent
Reported by Elena Rodriguez
|
Plumbing | 07 Apr 2025 | High | WO Raised | |
|
lightbulb
Flickering lights in master bedroom
Reported by Elena Rodriguez
|
Electrical | 14 Apr 2025 | Medium | Assessed | |
|
door_back
Front door lock stiff / hard to turn
Reported by Elena Rodriguez
|
Security | 12 Mar 2025 | Low | Resolved ✓ |
Work Orders
Track supplier quotes, approvals and job completion
| WO# / Description | Supplier | Quote | Status | Date | Actions |
|---|
Document Vault
14 Cheltenham Place · property & tenancy records
0 documents
Deposit Management
Track scheme registration, amounts held, and initiate deposit return workflows
Protection Scheme
Deposit Amounts
Return Workflow
Not StartedAgreed
Notified
Released
Deposit Checklist
Deposit Notes
Deposit Return Workflow
14 Cheltenham Place · Elena Rodriguez · £5,250 held